Title: Describe how body language is used as a form of communication.
Course: Surgical Technologist I (14056-I) > Section: Communicating in the Healthcare Workplace

Description should include

- communicating with persons with special needs (e.g., hearing or visually impaired)
- examples of body language (e.g., eye contact, appropriate gestures, active listening position, attentive and positive facial expressions) and the message each conveys
- examples of the cultural differences in body language (e.g., acceptable duration of eye contact, variations in the meaning of hand gestures).

Process/Skill Questions:

- What is typically communicated by a smile? By a firm handshake? By turning one’s back to another person? By shrugging one’s shoulders?
- How can a facial expression sometimes say more than words? How is this important in the surgical care environment?
- Why is it important to learn about cultural differences in body language?