Title: Generate quality assurance reports.
Course: Pharmacy Technician II (14152-II) > Section: Participating in the Administration and Management of Pharmacy Practice

Generation should include

- identifying the occurrence (e.g., medication errors, adverse drug events, product integrity)
- selecting a report for the circumstances
- inputting needed data
- using technology to generate the report
- using reference materials as needed (e.g., FDA MedWatch Program).

See ASHP 3.11.

Process/Skill Questions:

- What quality assurance reports are common to all types of pharmacy settings?
- How may quality assurance reports differ from one pharmacy setting to another?
- How should quality assurance reports be used?
- Why is it important to use reference resources such as the FDA MedWatch Program?
- What could be the results in a pharmacy if there were no quality-assurance reporting?