Title: (Optional) Provide supplemental information, as permitted by state law and regulations.
Course: Pharmacy Technician II (14152-II) > Section: Assisting the Pharmacist in Serving Patients

Provision may include

- patient package insert
- videos and other audiovisual presentations
- computer-generated information
- additional medication guides for some medications
- brochures or newsletters
- mobile apps
- association- and organization-based websites
- process for identifying patients requiring referrals to pharmacists
- information promoting wellness and disease prevention
- information identifying the effect of alcohol, tobacco, and legal and non-legal drugs on wellness, with the understanding that the pharmacy technician is not permitted to provide counseling.

See ASHP 5.1, 5.2, 5.3, 5.4, 5.5.

Code of Virginia Statutes Related to Pharmacy Technicians

- Code §54.1-3320 — Acts restricted to pharmacists
- Va. Code §54.1-3321 — Registration of pharmacy technicians

Process/Skill Questions:

- What are the purposes of supplemental information?
- How does HIPAA affect the provision of supplemental information?
- What are the legal obligations of a pharmacy to provide supplemental information?
- What types of supplemental information are available for patients with disabilities or language barriers?
- What apps aid patients in understanding and monitoring their disease state or state of wellness?