Title: Maintain patient and data confidentiality in the administrative and management environment.
Course: Pharmacy Technician II (14152-II) > Section: Participating in the Administration and Management of Pharmacy Practice

Maintenance should include

- identifying communication and information that should be kept confidential
- identifying methods for ensuring the confidentiality of communication and information
- explaining the importance of patient and data confidentiality
- adhering to HIPAA security and privacy standards for healthcare transactions.

Code of Virginia Statutes Related to Pharmacy Technicians

- Va. Code §32.1-127.1:03 — Patient health records privacy

Process/Skill Questions:

- What is the distinction between patient confidentiality and data confidentiality? What are examples of each in the context of a pharmacy setting?
- What potential harm to the patient could result if confidentiality is not maintained in the administrative and management environment of the pharmacy? What potential harm to the pharmacy could result?
- What is the importance of HIPAA in pharmacy administration and management?
- What are examples of protected health information (PHI)?