Title: Connect individuals and families with local support services and resources.
Course: Introduction to Family and Human Services (19001-36) > Section: Exploring the Strengths and Needs of a Diverse Population

Connecting should include

- defining formal support (e.g., community agencies, churches, organizations, other targeted support groups) and informal support (e.g., school-based programs, friends, teachers, and social network)
- determining areas in which family or work support is needed
- matching the need to one or more agencies (e.g., eligibility requirements for services, directions to the agency, steps necessary to initiate services)
- identifying barriers that prevent individuals and families from accessing support (e.g., shame, lack of financial resources, social stigma)
- assisting the family or individual in making informed choices.

Process/Skill Questions:

Thinking

- Why are resources outside the family or work setting sometimes necessary?
- Why do some families refuse to seek outside help? What are the consequences of not seeking help?

Communication

- What communication skills does a person need to access professional support services?
- How can a professional help individuals and families make informed choices?

Leadership

- How can community agencies make themselves known to families in need?
- What happens when individuals or families cannot afford professional support?

Management

- What steps can one take to initiate assistance from a support agency?
- How should a professional respond when a family or individual refuses support?