Title: Identify knowledge, skills, abilities, and characteristics of workers within the Consumer Services career pathway.
Course: Introduction to Family and Human Services (19001-36) > Section: Exploring the Human Services Career Pathways

Identification should include

- behaviors and characteristics highly valued within the Consumer Services career pathway (e.g., problem-solving skills, willingness to learn)
- career opportunities and compensation (e.g., family and community services agent at the Virginia Cooperative Extension system, consumer advocate, peer specialist)
- a determination of potential personality compatibility with jobs in the Consumer Services career pathway.

Process/Skill Questions:

Thinking

- How do workplace readiness skills aid in maintaining successful employment?

Communication

- What is the importance of positive language and clear communication in the Consumer Services career pathway?

Leadership

- What leadership skills are needed to demonstrate professionalism?
- How do leadership skills affect career success or failure?

Management

- What industry certifications can a student earn while in high school that will benefit a career in this field?