Title: Describe the components of verbal and nonverbal communication.
Course: Education for Employment I (Development) (22901-II) > Section: Communicating on the Job

Description should include

- identifying the audience/speaker
- keeping message simple and clear
- asking questions for clarification
- speaking clearly and listening intently
- interpreting body language (e.g., eye contact, facial expression, hand gestures, posture)
- selecting appropriate location, visuals, and/or technology.

Teacher Resources:

- Skills That Pay the Bills, U.S. Department of Labor (https://www.dol.gov/agencies/odep/program-areas/individuals/youth/transition/soft-skills)
- Skills You Need (https://www.skillsyouneed.com/)
- Barclay Life Skills (https://barclayslifeskills.com/)

Process/Skill Questions:

- What are examples of effective nonverbal messages?
- How can communication norms differ among audiences and cultures?
- What are the differences between verbal and nonverbal messages?
- How is communication changing in the digital world?
- Why should you ask for clarification if you are uncertain of what is being communicated?