Title: Explain the “dirty dozen” of human factors.
Course: Aviation Maintenance Technology II (20114-II) > Section: Following Tool and Equipment Safety and Care Guidelines

Explanation should include

- lack of communication― lack of clear, direct statements and good, active listening skills
- complacency―self-satisfaction accompanied by a loss of awareness of danger
- lack of knowledge―lack of experience or training for the task at hand
- distractions―loss of focus, mental/emotional confusion, or disturbance that draws one’s attention away
- lack of teamwork―lack of working together to achieve a common goal
- lack of assertiveness―lack of positive communication of one’s ideas, wants, or needs
- stress―mental, emotional, or physical tension, strain, or distress
- fatigue―weariness from labor or exertion, nervous exhaustion, temporary loss of power and ability to respond
- lack of awareness―failure to be alert or vigilant in observing
- lack of resources―failure to use or acquire the appropriate tools, equipment, information, and procedures for the task
- norms―informal work practices or unwritten rules that are accepted by the group
- pressure―creating a sense of urgency or haste

and the antidote for each.

ACS:

AM.I.L.K2
AM.I.L.K4
AM.I.L.K5
AM.I.L.K6
AM.I.L.K7
AM.I.L.K8
AM.I.L.K9
AM.I.L.K10
AM.I.L.K11
AM.I.L.S3

Process/Skill Questions:

•    Which of the dirty dozen might a new mechanic encounter?
•    When discussing the dirty dozen, what are safety nets?