Title: Greet visitors in a business setting.
Course: Office Specialist III - Preparation (12004-III) > Section: Performing Administrative Support Activities

Greeting visitors should include

- adhering to safety and security policies
- using greeting techniques, respecting cultural norms and business etiquette
- identifying and respecting cultural differences and preferences
- demonstrating appropriate body language
- maintaining eye contact
- asking for the guest's name, what they need, and who they are visiting
- providing information and directions as appropriate
- introducing individuals to one another in a professional manner.