Title: Consult with clients.
Course: Nail Technician I (19105-I) > Section: Performing Daily Salon Operations

Consultation should include

- determining the specific purpose of visit
- discovering specific service(s) requested by the client
- discussing alternative treatments, if applicable
- gathering the client’s personal information (e.g., name; address; telephone numbers; type of work; birth date; medical history; preference in nail length, color, artificial/natural)
- identifying whether treatment is temporary or longer-term
- completing the client’s record.

Process/Skill Questions:

- What is a contraindication?
- What contraindications might be identified when gathering medical history?
- How can the consultation help improve service for a client?
- Why is it important to ask about the purpose of visit and the client's type of work and medical history?
- Under what circumstances might the nail technician suggest alternative treatments?