Title: Identify technologies used in the travel and tourism field.
Course: Travel and Tourism Marketing (16151) > Section: Maximizing Technology in Travel and Tourism

Identification should include existing technology used by consumers (e.g., mobile and online resources, tools for research, education, and planning) and industry professionals (e.g., mobile and online resources, tools for data analysis, productivity and travel management reports, and virtual meetings).

Identification should also include new and emerging industry technologies (e.g., high-speed transportation, biometric scanning, wireless communication), based on research.

Identification should include software that performs functions such as

- reservations (e.g., CRS)
- ticketing
- report generation
- information gathering
- passenger safety and security.

Process/Skill Questions:

- What are some ways to keep current with technology?
- What are some software packages used in the travel and tourism field? What are the useful features of each?
- Why is it important to use an industry-approved software package?
- How are microblogs useful in the travel and travel industry?
- What can happen if social media sites are ignored by a travel and tourism business?
- What are the advantages and disadvantages of using photo-sharing sites in the travel and tourism industry?