Title: (Optional) Explain the hiring and dismissal processes in the lodging industry.
Course: Lodging Management (12159) > Section: Examining Human Resources and Supervisory Functions

Explanation should include

- employing, developing, and maintaining the best possible staff
- filling any vacancies and dismissing employees in a professional manner
- rotating personnel within a department when vacancies occur to achieve maximum benefit
- describing the progressive discipline process (i.e., verbal warning, first written warning, subsequent written warnings, and termination)
- describing due process in dismissing employees
- complying with state and federal hiring laws governing how to handle grievances related to hiring and dismissals
- maintaining employment forms (e.g., W9, food handlers’ permits).

Process/Skill Questions:

- What are questions that supervisors may be asked when a vacancy occurs?
- What are some questions that are illegal to ask a job candidate?
- How do behavioral interviews assist in the hiring process?
- Why is due process important in the dismissal of an employee?
- What situations allow immediate dismissal of an employee?
- What situations may require employee counseling?
- What is the role of the Equal Employment Opportunity Commission (EEOC) in enforcing hiring laws?
- What should a company do once they have put an employee on probation?
- What happens when an employee threatens a lawsuit after being terminated without just cause?