Title: Office Specialist II - Preparation (12004 - II)

Demonstrating Personal Qualities and Abilities
  Demonstrate creativity and innovation.
  Demonstrate critical thinking and problem solving.
  Demonstrate initiative and self-direction.
  Demonstrate integrity.
  Demonstrate work ethic.
  WorkplaceReadinessSkillsPoster2019.pdf
Demonstrating Interpersonal Skills
  Demonstrate conflict-resolution skills.
  Demonstrate listening and speaking skills.
  Demonstrate respect for diversity.
  Demonstrate customer service skills.
  Collaborate with team members.
Demonstrating Professional Competencies
  Demonstrate big-picture thinking.
  Demonstrate career- and life-management skills.
  Demonstrate continuous learning and adaptability.
  Manage time and resources.
  Demonstrate information-literacy skills.
  Demonstrate an understanding of information security.
  Maintain working knowledge of current information-technology (IT) systems.
  Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  Apply mathematical skills to job-specific tasks.
  Demonstrate professionalism.
  Demonstrate reading and writing skills.
  Demonstrate workplace safety.
Examining All Aspects of an Industry
  Examine aspects of planning within an industry/organization.
  Examine aspects of management within an industry/organization.
  Examine aspects of financial responsibility within an industry/organization.
  Examine technical and production skills required of workers within an industry/organization.
  Examine principles of technology that underlie an industry/organization.
  Examine labor issues related to an industry/organization.
  Examine community issues related to an industry/organization.
  Examine health, safety, and environmental issues related to an industry/organization.
Addressing Elements of Student Life
  Identify the purposes and goals of the student organization.
  Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  Identify Internet safety issues and procedures for complying with acceptable use standards.
Exploring Work-Based Learning
  Identify the types of work-based learning (WBL) opportunities.
  (Optional) Reflect on lessons learned during the WBL experience.
  Explore career opportunities related to the WBL experience.
  (Optional) Participate in a WBL experience, when appropriate.
Enhancing Keyboarding and Computer Skills
  (Optional) Review keyboarding techniques.
  Increase keyboarding speed and accuracy.
  Proofread copy.
  Format columns and tables for accessibility.
  Format various documents.
  Complete forms.
  (Optional) Produce form letters.
  (Optional) Enhance the layout of documents.
  Edit documents.
Processing Numeric Data
  Key numeric data to solve addition, subtraction, multiplication, and division problems.
  Convert fractions to decimals and decimals to fractions in personal and business applications.
  Convert decimals to percentages and percentages to decimals in personal and business applications.
  Round whole numbers and decimals in personal and business applications.
  Calculate sales tax in personal and business applications.
Keeping Financial Records
  Write numbers and letters legibly.
  Verify data.
  Sort data.
  Manage cash receipt records.
  Manage petty cash records.
  Make change.
  (Optional) Prepare records for retail sales.
  Compute gross and net wages.
Copying Documents
  Add paper to the copier.
  Make copies.
  Make enlargements and reductions on various sizes of paper.
  Scan documents.
Managing Records
  File personal and business records alphabetically.
  File personal and business records numerically.
  Maintain records.
Enhancing Communication Skills
  Improve oral communication.
  Solve workplace issues.
Using Telecommunications
  Demonstrate the ability to use electronic communications.
  Access information on the Internet.
  (Optional) Identify new and emerging trends in telecommunications.
Preparing for Industry Certification
  (Optional) Describe the process for obtaining industry certifications related to the Office Specialist II–Preparation course.
  (Optional) Identify testing skills/strategies for an industry certification examination.
  (Optional) Demonstrate ability to complete selected practice examinations.
  (Optional) Complete an industry certification examination representative of skills learned in this course.
Preparing for Employment
  Prepare employment documents.
  Demonstrate job interview skills.
  Update a portfolio containing samples of student work.
  Interpret typical company policies.
ADDITIONAL COURSE INFORMATION
  6741_Student Competency Record_Copyright 2023.xlsx
  6741 Standards Correlations.pdf
  Instructional Scenarios
  6741 Acknowledgments and Copyright Information