Title: Describe how to handle client inquiries about products or services.
Course: Veterinary Science II (18105-II) > Section: Performing Office Functions

Description should include

- common animal care products
- common animal services
- accurate, clear product information.

Process/Skill Questions:

- Why is it important to educate clients about products?
- Why should the veterinary assistant keep up to date on the newest products available in the animal care field? How can one keep up to date on new products?