Title: Identify the components of cultural competence in human services careers.
Course: Family Relations (19259-36) > Section: Developing Cultural Competence

Identification should include

- awareness of one's cultural worldview
- positive attitude toward cultural differences
- knowledge of cultural practices and worldviews
- cross-cultural skills.

Developing cultural competence results in an ability to understand, communicate with, and interact with people across cultures.

Process/Skill Questions:

Thinking

- How can their cultural worldview influence an individual’s career success in human services?
- Why is it important to have a positive attitude when dealing with cultural differences?
- What cross-cultural skills are needed of an individual in a human services career?

Communication

- What background knowledge would be needed by an individual working in human services to understand someone from a different culture?
- How can cultural competence assist in effectively communicating with someone from a different culture?
- How could a human services professional successfully interact with someone when a communication barrier exists?

Leadership

- How can leaders in human services be prepared to handle cultural differences?
- How can leaders in this pathway prepare others to relate to individuals from other cultures?
- What leadership skills may enable a leader to handle situations dealing with cultural diversity?

Management

- What training is available to ensure that staff have the needed skills to work with clients/customers/coworkers from different cultures?
- How should management handle situations when cultural differences are not handled appropriately?