Title: Describe various pharmacy settings.
Course: Pharmacy Technician I (14152-I) > Section: Exploring the World of Pharmacy

Description should compare

- purpose
- customer service
- patient care
- layout
- personnel
- scheduling
- workflow.

Settings should include the following:

- Community pharmacy
- Hospital/institutional pharmacy
- Long-term care facility
- Closed-door pharmacy
- Mail-order pharmacy
- Pharmacy benefit management
- Specialty pharmacy (e.g., oncology, compounding, nuclear, infusion, opioid treatment program, free clinic)
- Research department of a drug manufacturing company
- Pharmaceutical sales
- Research department in a hospital pharmacy
- Home infusion
- Pharmaceutical processor (e.g., medical cannabis dispensary)
- Ambulatory care
- Physician dispensing

See ASHP 2.3.

Process/Skill Questions:

- How do educational (certification) requirements for a pharmacy technician differ from one pharmacy setting to another?
- What could be the pros and cons of working in each setting from the technician's and pharmacist's perspective?
- Which setting employs most pharmacy technicians?
- What are the customer service responsibilities in each setting?
- When do the technician's responsibilities change among settings?