Title: Provide a safe, clean, and comfortable environment for the patient.
Course: Pharmacy Technician I (14152-I) > Section: Incorporating Safety Procedures

Provision should include medical settings, such as

- a safe environment (e.g., hazard-free counters, drive-through windows, and waiting areas)
- a clean environment (e.g., sterile and uncluttered counters, waiting areas, and other areas)
- a comfortable environment (e.g., counters, windows, drive-through windows, and waiting areas spacious and easily accessible for all clients, including those who are disabled, elderly, or ill)
- adherence to standard precautions.

Provision should also include an explanation of legal and professional standards related to pharmacy safety (e.g., The Joint Commission).

See ASHP 4.2.

Process/Skill Questions:

- What pharmacy client groups could require special safety considerations? Why?
- How does a clean and comfortable environment create a feeling of well-being for patients?
- How do cleanliness and safety behind the counter contribute to the health and safety of persons in public areas?