Title: Define the travel and tourism industry.
Course: Introduction to Hospitality, Tourism, and Recreation (16001-18) > Section: Exploring the Travel and Tourism Industry

Definition should include

- travel agencies
- tour operations
- transportation businesses
- interpreters and support personnel
- food and beverage
- lodging industry
- entertainment and attractions (e.g., themed industries)
- destination management industries
- event management.

Process/Skill Questions:

Thinking

- Why is the travel industry a vital part of the hospitality industry?
- Why are the travel agent and the tour operator equally important to the guest?
- How does the travel and tourism industry fit into the national and global economy?

Communicating

- Which communication skills are of greatest importance to the travel agent and the tour operator?
- What media or tools does the travel and tourism industry use to communicate with its customers or potential customers?

Leadership

- How can leaders prepare travel agents and tour operators to be aware of customers’ interests and needs?
- What leadership skills help travel agents and tour operators satisfy the diverse needs of both customers and employees?

Management

- Why must managers be aware of the trends within the travel industry?
- How can managers predict future trends within the travel industry?