Title: Apply healthy conflict-resolution skills within interpersonal relationships.
Course: Family Relations (19259-18) > Section: Relating to Others in Positive, Caring Ways

Application should include

- examining the conflict in terms of causes, values affected, and viewpoints of all involved
- avoiding criticism, contempt, mocking, stonewalling, gaslighting
- considering various alternatives and evaluating the effectiveness of each
- examining the importance of one's language
- revising the resolution strategy as necessary.

Process/Skill Questions:

Thinking

- Why is it important to set a goal for the resolution of a conflict?
- What are some causes of conflict?
- What are criticism, contempt, mocking, stonewalling, and gaslighting?

Communication

- How can alternatives be expressed objectively? Persuasively?
- How does communication affect conflict resolution?

Leadership

- What skills can lead to conflict resolution?
- What conflict resolution strategies can leaders use when dealing with friends? With family members? In meetings? At work?
- How can leaders prevent the escalation of conflict?

Management

- What management strategies can be used to generate alternatives for conflict resolution?
- What strategies can be applied to prevent conflict?
- What strategies can be implemented to resolve conflict?
- What is the value of using various methods of conflict resolution?