Title: Describe the importance of good communication skills to the success of a criminal justice professional.
Course: Criminal Justice II (15051-II) > Section: Applying Criminal Justice Communication Skills

Description should include

- the importance of verbal and nonverbal communication
- how communication skills affect the image of the individual and of the agency
- how communication affects interpersonal relationships between criminal justice professionals and the public.

Process/Skill Questions:

- How should one communicate with hostile, hysterical, intoxicated, mentally ill, very young, or very old people?
- What criteria should be used to evaluate communication skills?
- What resources are available to improve communication skills?