Title: Explain facilities management as it relates to the sports, entertainment, and event industries.
Course: Sports, Entertainment, and Event Management > Section: Exploring Sports, Entertainment, and Event Management

Explanation should include

- safety and security (e.g. safety protocols)

  - the role of AI in event safety
  - ethical implications of using AI

- operations and maintenance
- financial management (e.g. budgeting, planning, revenue generation)
- staff management (e.g. hiring, training, scheduling, supervision, development)
- sustainability (e.g. environmental responsibility, waste reduction, energy efficiency)
- communication and collaboration.

Process/Skill Questions:

- What does event security do?
- Why are security plans important?
- What are the primary security risks associated with managing sports, entertainment, and event venues?
- What strategies are implemented to manage spectator flow to, from, and within event facilities?
- What are the latest innovations and emerging trends in facilities management?
- Which aspects of a facility’s physical environment might negatively impact customer retention?
- How can facilities management enhance the customer experience to promote repeat visits?
- How can the success of facilities management be assessed?
- How can an organization strengthen the efficiency and quality of their facilities management operations?