Title: Consult with client regarding a permanent wave.
Course: Cosmetology I (Two-Year Program) (19101-2YI) > Section: Performing a Permanent Wave

Consultation should include

- client's personal information
- description of hair length, texture, elasticity, density and porosity
- previous chemical services and sensitivities
- condition of hair
- desired result of permanent wave.

Process/Skill Questions:

- What is meant by reflective listening?
- Why is it so important to keep accurate records when performing a chemical service?