Title: Identify the information needed and the service requested on a repair order.
Course: Diesel Equipment Technology I (20107-I) > Section: Preparing the Vehicle for Service

Identification should include

- documenting the owner and vehicle information
- documenting a description of the complaint and the technician’s diagnosis
- scanning the vehicle for codes and recording data.

ASE 1: Foundational Tasks: Preparing Vehicle for Service

Process/Skill Questions:

- What should the work order contain?
- Why is a work order important?
- Why should the customer sign the work order?
- Why is it important to not delete scanned data from the vehicle?