Title: Troubleshoot local and network printers.
Course: Computer Systems Technology I (10002-I) > Section: Examining Printers

Troubleshooting should include

- using the six-step troubleshooting process
- using hardware-specific utilities
- identifying common problems and solutions.

Process/Skill Questions:

- What is the most likely problem if an impact printer is printing white bars through the text?
- What should be checked on a laser printer if it keeps grabbing multiple sheets even after loading a new ream of paper?
- What could be the problem if an inkjet printer no longer prints yellow, although all other colors print fine?