Title: Identify the duties of housekeeping personnel.
Course: Hospitality, Recreation, and Tourism II (16999-II) > Section: Fulfilling the Responsibilities of the Rooms Division and Lodging Facilities Operations

Identification should include the responsibilities of

- the executive housekeeper
- the housekeeping inspector
- the public space cleaner
- the room attendant.

Process/Skill Questions:

Thinking

- Why must the executive housekeeper set the procedures for cleaning and maintaining guest rooms, public areas, office areas, and linens?
- How can the executive housekeeper maintain accurate and current inventory?

Communication

- How often should the executive housekeeper evaluate employees?

Leadership

- How should the executive housekeeper organize and distribute housekeeping duties?
- What training should the executive housekeeper provide for new employees?

Management

- Why is the executive housekeeper an integral part of the management team?
- What responsibilities for security do the housekeeping staff have?