Title: Implement a plan of action to address health and emergency hazards.
Course: Hospitality, Recreation, and Tourism II (16999-II) > Section: Demonstrating Health, Safety, and Environmental Awareness

Implementation should include

- management's responsibilities, including
  - communicating with appropriate authorities
  - establishing and enforcing safety rules, policies, and procedures
  - following a system for documenting and investigating reports related to safety, security, and environmental issues
  - providing safety and emergency information in employee training and continuing education programs
  - providing fire extinguishers and first-aid kits
  - correcting safety violations recorded by safety committees or safety enforcement agencies.
- employees' responsibilities to recognize and report hazards, such as
  - broken equipment, lights, locks, electrical outlet covers, and glass
  - burned-out lights
  - leaks
  - worn-out electrical cords
  - slippery conditions
  - damaged floors, furniture, walls, handrails, doors, and windows
  - trip hazards
  - missing or damaged fire extinguishers
  - hazardous materials
  - access to automated external defibrillator (AED)
  - other issues (e.g., pest infestation, mold)
  - personal illnesses.

Process/Skill Questions:

Thinking

- How is safety the responsibility of both management and employees?
- How is prevention the best protection against injury for both guests and employees?

Communication

- What types of communication might be used to inform guests of their responsibilities while on the property?
- Where should legal notices be posted on the property?

Leadership

- How can leaders encourage staff to be aware of the property's liabilities?
- How are leaders ultimately responsible for all liability issues on the property?

Management

- How can management benefit from its employees' ability to work cooperatively?
- What resources are available to management to learn about relevant changes in laws?