Title: Identify the roles and responsibilities of professionals in the veterinary industry.
Course: Veterinary Science I (18105-I) > Section: Demonstrating Professional Conduct in the Animal Care Field

Identification should include the qualifications and duties of

- client service representatives
- veterinary assistants
- veterinary technicians
- veterinarians.

Process/Skill Questions:

- What does it mean to be a professional?
- What are the ethical and legal consequences of performing duties outside of your certification?
- What certifications does the Commonwealth of Virginia recognize in the veterinary industry?
- What are the duties and responsibilities of a client service representative?
- What are some of the challenges of working closely with clients?
- What specific skills are important in the role of a client service representative?
- How might patient welfare be negatively affected by persons working outside of their certification levels?