Title: Describe healthcare skills needed by human services professionals.
Course: Family and Human Services I (19999-I) > Section: Understanding Physical and Behavioral Health Care

Description should include

- basic first aid procedures (e.g., cardiopulmonary resuscitation [CPR], automated external defibrillator [AED])
- Mental Health First Aid (MHFA)
  - response vs. recovery
  - duties of first responders
  - duties of recovery professionals
- measurement of vital signs
- universal precautions (e.g., proper handling of bodily fluids)
- recognizing the signs and symptoms of common illnesses
- rehabilitation plans for people with specific needs and wellness recovery action planning (WRAP plans)
- trauma-informed care
- palliative care
- medication management
- holistic personal care (e.g., self-care, self-recovery, self-advocacy, coping mechanisms making occupied and unoccupied beds, providing leisure activities, providing hair care)
- documentation of healthcare services.

Process/Skill Questions:

Thinking

- How are mental health and physical health related?
- Why is it important to understand medications?

Communication

- What are the emotions associated with death and dying?
- How do leisure activities and hair care promote client wellness?

Leadership

- How should client confidentiality be protected?
- What are ways to obtain training in Mental Health First Aid (MHFA)?

Management

- What are long-term ways of managing behavioral health?
- What are the relevant certifications available to human services professionals?