Title: Perform client intake and check-out duties.
Course: Beauty Salon Assistant (19107) > Section: Managing the Salon

Performance should include

- welcoming/greeting clients
- receiving payment
- answering phones
- scheduling appointments
- recommending products and services.

Process/Skill Questions:

- What consequences may result from a failure to welcome clients?
- How should one go about recommending products and services?
- What is involved in welcoming or greeting a client?
- Why are salon customers referred to as guests or clients? What is the difference  between the two terms, and what does each term denote?