Title: Demonstrate facilitation skills.
Course: Family and Human Services II (19999-II) > Section: Demonstrating Communication Skills

Demonstration should include

- understanding group dynamics
- considering diverse personalities and culture
- following best practices to keep discussions on-topic and on time.
- exercising sensitivity to clients in difficult conversations.

Process/Skill Questions:

Thinking

- What are respectful ways to prevent one person from dominating a group discussion?
- What cultural considerations should be taken into account when communicating with a diverse group?

Communication

- What are some questions that can help clarify meaning?
- When might silence be the best response?

Leadership

- What are some best practices for keeping discussions on time?
- How can a facilitator keep the discussion on topic?

Management

- Where might a human services professional hone their facilitation skills?
- How can one evaluate one’s facilitation skills?

Teacher Resources:

- Virginia Office of the Children’s Ombudsman