Title: Justify a referral based on assessment results.
Course: Family and Human Services II (19999-II) > Section: Assisting Diverse Populations

Justification should include

- having a qualified individual conduct a client assessment
- evaluating the results of the assessment
- determining the organization/s that can assist with meeting the identified needs.

Process/Skill Questions:

Thinking

- How would a professional present resource information to a client?
- What would happen if an agency cannot meet a client’s needs?

Communication

- What communication pitfalls should a professional avoid when referring clients to services?
- What are some reasons clients do not want to seek help?

Leadership

- What should a human services provider do if the client refuses the referral?
- How could a professional provide agency information to colleagues to complete a needs assessment?

Management

- What are some difficulties that may be encountered when dealing with a community services agency?
- Who is responsible for interacting with community services agencies on a client’s behalf?