Title: Examine human services case studies.
Course: Family and Human Services II (19999-II) > Section: Examining Ethical and Professional Concerns

Examination should include

- reading case studies involving diverse client populations
- evaluating one’s personal values, implicit biases, and stereotypes
- identifying the cultural expectations of a client and family
- describing examples of culturally appropriate methods of providing services.

Process/Skill Questions:

Thinking

- What might be the consequences of not providing culturally appropriate care?
- How could a professional incorporate information about a client’s culture in a plan of care?

Communication

- How could a professional help a client communicate their cultural needs?

Leadership

- What would be an example of culturally inappropriate care?
- How might a leader address a worker who did not provide culturally appropriate care?

Management

- What types of cultural diversity training could be provided to staff?
- What are some concerns that need to be addressed when delivering training about cultural sensitivity?