Title: Identify problems associated with computer hardware, operating systems, and application software.
Course: Information Technology Fundamentals (10254) > Section: Maintaining, Upgrading, and Troubleshooting Computers

Identification may include problems with

- computer hardware such as startup problems (i.e., error messages, boot viruses, startup file issues, power-on self-test [POST] codes, beep code, and registry problems)
- external connections (i.e., checking for plugs that may not be connected properly or cards that are not properly seated)
- operating systems (i.e., computer locks at inopportune times; system has low resources or inadequate memory)
- application software (i.e., locking up, configuration issues, and conflicts).