Title: Plan strategies to promote customer and employee safety.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Exploring Health, Safety, and Environmental Awareness

Plan should include

- room safety (e.g., privacy, locks, safe deposit boxes)
- food safety (e.g., sanitation)
- equipment safety
- guest safety
- employee personal safety.

Process/Skill Questions:

Thinking

- Why is a customer safety plan important?
- What are the consequences of not following a customer safety plan?

Communication

- What are strategies that can be included in a customer safety plan? How can the plan be communicated to guests?
- Which government office regulates workplace safety?

Leadership

- Who develops the customer safety plan?
- How is the effectiveness of the customer safety plan evaluated?

Management

- What equipment is subject to sanitation and safety regulations?
- Why is customer privacy important?