Title: Identify privacy concerns related to the hospitality industry.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Examining Legal Considerations in the Hospitality Industry

Identification should include

- key control
- guest information confidentiality
  - guest room number
  - room telephone number
- camera surveillance
- payment information
- social media policies (e.g., sharing of images or guest information without consent).

Process/Skill Questions:

Thinking

- What kind of surveillance can a hotel use to protect guests?
- How can a hotel protect its guests from intruders?

Communication

- How should the front desk explain security measures to customers?
- Why should safety guidelines be posted in every guest room?

Leadership

- What resources are available to leaders to learn about new security methods?
- How can leaders train employees to follow safety guidelines?

Management

- How can management make guest safety an integral part of the check-in procedure?
- What safety features should management install in each guest room?