Title: Describe the functional role of a management structure.
Course: Hospitality, Tourism, and Recreation I (16999-I) > Section: Examining the Hospitality Industry

Description should include

- planning
- organizing
- staffing
- leading
- operating
- controlling (e.g., finance).

Process/Skill Questions:

Thinking

- What is a management structure?
- How can the management structure contribute to success in the hospitality industry?

Communication

- How can hospitality managers determine if their customers are satisfied?
- What skills are needed to be a hospitality manager?

Leadership

- How do managers control costs in the hospitality business?
- What leadership skills are required in management positions?

Management

- Why should a manager’s job include developing team morale and motivating employees?
- What can a hospitality business do to increase profitability?